Frequently Asked Questions
Everything you need to know about R.A.D® performance gear and services.
What makes R.A.D® footwear different from standard training shoes?
Our footwear is engineered with proprietary R.A.D® foam technology, designed to provide high energy return for explosive movements while maintaining a stable base for heavy lifting.
How long does shipping take for domestic and international orders?
Domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days. Tracking information is provided via email immediately upon dispatch.
What is your return policy for performance apparel?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, socks and certain base layers are final sale.
How do I ensure I am ordering the correct size?
Each product page includes a detailed 'Size & Fit' guide. We recommend measuring your foot in centimeters for the most accurate footwear fit, as our performance silhouettes are designed for a snug, locked-in feel.
Are R.A.D® products sustainably manufactured?
Sustainability is core to our mission. We utilize recycled materials in our packaging and are committed to sourcing bio-based materials for our midsoles to reduce our environmental footprint without compromising performance.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.